Ruling 19 017 233

Ms X complained that the Council failed to ensure all the provision in her son’s Education Health and Care Plan was put in place. We find that while there was some delay in putting in place some of the specific provision Ms X wanted, for the most part this was not the result of fault by the Council. In some cases there is evidence the support was provided. In others the Plan did not specify particular programmes to be used. There are two areas where support was lacking where the Council has agreed a remedy. The Council accepts it should have had more oversight of the provision and has provided details to the Ombudsman on improvements it has made in its procedures.