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Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 20 013 549

Folio 440

Finding: Fault found

Go to the remedies

Finding recorded by the ombudsman
Upheld
Service
Housing: Allocations
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
the Council was at fault because it took far too long to deal with a request for a review of Mr X’s priority band and bedroom need for his Housing Register application. The delay caused frustration and uncertainty. We did not find fault with the decision to confirm his Band B medical priority. The Council has accepted our recommendations for a suitable remedy.
Summary as published by the Local Government and Social Care Ombudsman.

Remedies

Remedies ordered in ruling 20 013 549, and the entry that the ombudsman publishes for each
Ordered Outcome published
No. What was ordered Deadline Payment Date Entry Payment
None Remedies not yet checked

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