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Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 21 010 486

Folio 408

Finding: Fault found

Go to the remedies

Finding recorded by the ombudsman
Upheld
Service
Adult care services: Safeguarding
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
Mr C was unhappy with the way in which the Council carried out a safeguarding enquiry into a concern he raised about the way in which the care home had dealt with his (late) grandmother’s broken ankle. We found there was fault with the way the safeguarding enquiry was carried out. The Council has agreed to apologise for the distress this caused Mr C and it will also review its safeguarding procedure.
Summary as published by the Local Government and Social Care Ombudsman.

Remedies

Remedies ordered in ruling 21 010 486, and the entry that the ombudsman publishes for each
Ordered Outcome published
No. What was ordered Deadline Payment Date Entry Payment
None Remedies not yet checked

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