Brighton & Hove City Council: the register
Ruling 21 018 558
Folio 392
Finding: No fault found
- Finding recorded by the ombudsman
- Not upheld
- Service
- Benefits and tax: Covid-19
- Council
- Brighton & Hove City Council
- Body
- Local Government and Social Care Ombudsman
- Decided
- Summary
-
Ms X complained the Council should not have taken recovery action for council tax as she was unable to travel during lockdown to make payments. She also says the Council should have notified her by email that it was seeking a summons to give her the opportunity to pay. There is no evidence of fault in the Council taking recovery action or fault in how it notified Ms X that it was seeking a court summons.
Summary as published by the Local Government and Social Care Ombudsman.
Remedies
| Ordered | Outcome published | |||||
|---|---|---|---|---|---|---|
| No. | What was ordered | Deadline | Payment | Date | Entry | Payment |
| None | No remedy applies The ombudsman did not find fault. |
Not applicable | ||||