Brighton & Hove City Council: the register
Ruling 22 005 271
Folio 364
Finding: Fault found
- Finding recorded by the ombudsman
- Upheld
- Service
- Education: COVID-19
- Council
- Brighton & Hove City Council
- Body
- Local Government and Social Care Ombudsman
- Decided
- Summary
-
Ms X complains that the independent appeal panel which heard her appeal for a school place for her son did not consider the appeal properly. We find that there was fault in the recording of the panel’s decision-making, rather than in how it reached its decision. The Council has agreed to remind panel chairs and clerks about the need to make a clear record of the panel’s deliberations especially when dealing with multiple appeals.
Summary as published by the Local Government and Social Care Ombudsman.
Remedies
Words in quotation marks are quoted from the ombudsman’s decision.
States worked out on 9 October 2026.
The ombudsman publishes no entry for a remedy.
| Ordered | Outcome publishedThe ombudsman publishes no entry for a remedy. | |||||
|---|---|---|---|---|---|---|
| No. | What was ordered | Deadline | Payment | Date | Entry | Payment |
| 1 | Service changeThe Council has agreed that within one month of the final decision on this complaint it will remind chairs and clerks of appeal panels about the importance of keeping clear notes of the panel’s decision-making, especially when dealing with multiple appeals.Deadline as worded: within one month of the final decision on this complaint |
Deadline passed 2 March 2023. Outcome not published. | None | No outcome published by the ombudsman | ||
| Stated payments ordered | None stated | Outcomes published by the ombudsman: none | ||||