Brighton & Hove City Council: the register
Ruling 23 003 266
Folio 309
Finding: No fault found
- Finding recorded by the ombudsman
- Not upheld
- Service
- Adult care services: Safeguarding
- Council
- Brighton & Hove City Council
- Body
- Local Government and Social Care Ombudsman
- Decided
- Summary
-
Mr C complained about how the Council dealt with his safeguarding concerns regarding the actions of a care provider’s carer. We found no fault in the safeguarding process the Council followed to reach its view. However, it apologised for not sharing the outcome of its investigation in a timely manner. Its apology was enough to remedy the uncertainty this caused Mr C.
Summary as published by the Local Government and Social Care Ombudsman.
Remedies
| Ordered | Outcome published | |||||
|---|---|---|---|---|---|---|
| No. | What was ordered | Deadline | Payment | Date | Entry | Payment |
| None | No remedy applies The ombudsman did not find fault. |
Not applicable | ||||