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Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 23 003 266

Folio 309

Finding: No fault found

Go to the remedies

Finding recorded by the ombudsman
Not upheld
Service
Adult care services: Safeguarding
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
Mr C complained about how the Council dealt with his safeguarding concerns regarding the actions of a care provider’s carer. We found no fault in the safeguarding process the Council followed to reach its view. However, it apologised for not sharing the outcome of its investigation in a timely manner. Its apology was enough to remedy the uncertainty this caused Mr C.
Summary as published by the Local Government and Social Care Ombudsman.

Remedies

Remedies ordered in ruling 23 003 266, and the entry that the ombudsman publishes for each
Ordered Outcome published
No. What was ordered Deadline Payment Date Entry Payment
None No remedy applies

The ombudsman did not find fault.

Not applicable