Draft for review. Not launched. The text and the data can change.

Open Council Hub

Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 23 006 965

Folio 319

Finding: Fault found

Go to the remedies

LGSCO records this complaint as upheld. It was satisfied with the remedy that the council had already offered.

Finding recorded by the ombudsman
Upheld
Service
Housing: Homelessness
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
The Council has acknowledged that it should have told Mr B sooner that it was not moving his family into interim accommodation. It has apologised and offered to make a payment in recognition that it caused him distress and inconvenience. However, there is no fault in how the Council reached this decision or in how it has handled Mr B’s housing situation.
Summary as published by the Local Government and Social Care Ombudsman.
Source
Decision 23 006 965 at lgo.org.uk

Remedies

Remedies ordered in ruling 23 006 965, and the entry that the ombudsman publishes for each
Ordered Outcome published
No. What was ordered Deadline Payment Date Entry Payment
None The ombudsman accepted the remedy that the council had already offered. Not applicable