Ruling 23 016 795

Miss X complains about the handling of her Council Tax accounts by the Council. Miss X also contends that her place of study should otherwise attract a student exemption. We have concluded our investigation having made a finding of fault. We found that the Council did not bill Miss X correctly during her occupancy of Property A and did not correct the Council Tax bill until two years later causing Miss X an injustice. We have not investigated any complaint about Council Tax liability, nor Miss X’s right to a student exemption as it is reasonable for Miss X to appeal these matters to the Valuation Tribunal. The Council has accepted our recommendations.