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Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 23 020 868

Folio 116

Finding: Fault found

Go to the remedies

Finding recorded by the ombudsman
Upheld
Service
Children's care services: Other
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
Mrs X complains about the care and support provided to her daughter after her autism diagnosis. I have found fault by the Trust and the Council. However, they have accepted this and provided a suitable remedy for most of the complaint. We have recommended the Trust apologises for distress caused by fault relating to a delayed referral for therapy. We have also recommended the Trust acts to ensure safeguards are in place to prevent similar fault in future.
Summary as published by the Local Government and Social Care Ombudsman.
Source
Decision 23 020 868 at lgo.org.uk

Remedies

Remedies ordered in ruling 23 020 868, and the entry that the ombudsman publishes for each
Ordered Outcome published
No. What was ordered Deadline Payment Date Entry Payment
None Remedies under review

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