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Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 24 022 967

Folio 163

Finding: Fault found

Go to the remedies

Finding recorded by the ombudsman
Upheld
Service
Children's care services: Disabled children
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
We have upheld this complaint about the Council’s response to the complainant’s request for social care services for her son. The Council has agreed to the Ombudsman’s request to address the matter through the statutory procedure for complaints about children’s social care. This removes the need for us to investigate.
Summary as published by the Local Government and Social Care Ombudsman.
Source
Decision 24 022 967 at lgo.org.uk

Remedies

Words in quotation marks are quoted from the ombudsman’s decision.

States worked out on 9 October 2026.

The ombudsman publishes no entry for a remedy.

Remedies ordered in ruling 24 022 967, and the entry that the ombudsman publishes for each
Ordered Outcome publishedThe ombudsman publishes no entry for a remedy.
No. What was ordered Deadline Payment Date Entry Payment
1 Action for the personinviting Ms X to escalate her complaint to Stage 2 of the statutory procedure, setting out her rights under the procedure and the applicable timescalesDeadline as worded: within one month of the date of this decision Deadline passed 20 July 2025. Outcome not published. None No outcome published by the ombudsman
Stated payments ordered None stated Outcomes published by the ombudsman: none