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Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 25 006 228

Folio 111

Finding: Fault found

Go to the remedies

LGSCO records this complaint as upheld. It was satisfied with the remedy that the council had already offered.

Finding recorded by the ombudsman
Upheld
Service
Environment and regulation: Refuse and recycling
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
We will not investigate this complaint about the complainant’s assisted refuse and recycling collections not being carried out properly. The Council has taken action which is a satisfactory way to address the complaint.
Summary as published by the Local Government and Social Care Ombudsman.

Remedies

Remedies ordered in ruling 25 006 228, and the entry that the ombudsman publishes for each
Ordered Outcome published
No. What was ordered Deadline Payment Date Entry Payment
None The ombudsman accepted the remedy that the council had already offered. Not applicable