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Surrey County Council

Surrey County Council: the register

Ruling 25 011 300

Folio 133

Finding: Fault found

Go to the remedies

Finding recorded by the ombudsman
Upheld
Service
Adult care services: Assessment and care plan
Council
Surrey County Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
We found there was fault in the way the Council’s Adult Social Care Team considered Y’s need for a residential or supported living placement. We found the errors and delays caused Y to miss out on five weeks of education and caused frustration and distress. We recommended a payment, an apology and review of procedures and training.
Summary as published by the Local Government and Social Care Ombudsman.
Source
Decision 25 011 300 at lgo.org.uk

Remedies

Remedies ordered in ruling 25 011 300, and the entry that the ombudsman publishes for each
Ordered Outcome published
No. What was ordered Deadline Payment Date Entry Payment
None Remedies not yet checked

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