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Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 24 001 331

Folio 240

Finding: Fault found

Go to the remedies

Finding recorded by the ombudsman
Upheld
Service
Adult care services: Assessment and care plan
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
Ms X complained about the Council’s decision not to include certain disability related expenditure in its financial assessment, meaning she has to pay more for the cost of her care. We found the Council at fault for how it considered whether a private prescription for Ms X could be included as disability related expenditure. The Council agreed to apologise to Ms X and re-consider whether her private prescription could be included as disability related expenditure.
Summary as published by the Local Government and Social Care Ombudsman.

Remedies

Words in quotation marks are quoted from the ombudsman’s decision.

States worked out on 9 October 2026.

The ombudsman publishes no entry for a remedy.

Remedies ordered in ruling 24 001 331, and the entry that the ombudsman publishes for each
Ordered Outcome publishedThe ombudsman publishes no entry for a remedy.
No. What was ordered Deadline Payment Date Entry Payment
1 ApologyApologise to Ms X for the way it considered her request for DRE.Deadline as worded: Within one month of my final decision Deadline passed 23 October 2024. Outcome not published. None No outcome published by the ombudsman
2 Action for the personReconsider whether Ms X’s prescription for medical cannabis could be included as DRE.Deadline as worded: Within one month of my final decision Deadline passed 23 October 2024. Outcome not published. None No outcome published by the ombudsman
3 Action for the personIf the Council decides it should not include this as DRE, it should write to Ms X setting out its rational and reasons.Deadline as worded: Within one month of my final decision Deadline passed 23 October 2024. Outcome not published. None No outcome published by the ombudsman
4 Action for the personIf the Council decides it should include this item as DRE, it should backdate this to when Ms X initially asked for it to be included as DRE.Deadline as worded: Within one month of my final decision Deadline passed 23 October 2024. Outcome not published. None No outcome published by the ombudsman
Stated payments ordered None stated Outcomes published by the ombudsman: none