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Brighton & Hove City Council

Brighton & Hove City Council: the register

Ruling 24 011 749

Folio 171

Finding: Fault found

Go to the remedies

Finding recorded by the ombudsman
Upheld
Service
Education: Special educational needs
Council
Brighton & Hove City Council
Body
Local Government and Social Care Ombudsman
Decided
Summary
Ms X complained the Council failed to secure provision set out in Y’s Education, Health and Care Plan once they moved into its area. The Council is at fault for not securing Y’s provision, causing a loss of education. The Council has agreed to apologise, make a payment to recognise the loss of education and put provision in place and act to prevent recurrence.
Summary as published by the Local Government and Social Care Ombudsman.

Remedies

Words in quotation marks are quoted from the ombudsman’s decision.

States worked out on 9 October 2026.

The ombudsman publishes no entry for a remedy.

Remedies ordered in ruling 24 011 749, and the entry that the ombudsman publishes for each
Ordered Outcome publishedThe ombudsman publishes no entry for a remedy.
No. What was ordered Deadline Payment Date Entry Payment
1 ApologyWrite to Ms X to apologise for the injustice caused by the failure to secure Y’s EHC Plan provision following his move into its area.Deadline as worded: within one month of the date of this decision Deadline passed 3 July 2025. Outcome not published. None No outcome published by the ombudsman
2 PaymentPay Ms X £800 to be used towards Y’s education in recognition of the failure to secure full EHC Plan provision for him between March 2024 and October 2024.Deadline as worded: within one month of the date of this decision Deadline passed 3 July 2025. Outcome not published. £800.00 No outcome published by the ombudsman
3 Service changeRemind staff in its SEND team of the need to follow the SEND Regulations during the transferring in process.Deadline as worded: within one month of the date of this decision Deadline passed 3 July 2025. Outcome not published. None No outcome published by the ombudsman
4 Action for the personPut Y’s remaining EHC Plan provision in place, and write to Ms X to confirm how this will be delivered.Deadline as worded: within one month of the date of this decision Deadline passed 3 July 2025. Outcome not published. None No outcome published by the ombudsman
Stated payments ordered £800.00 Outcomes published by the ombudsman: none