Brighton & Hove City Council: the register
Ruling 24 017 256
Folio 172
Finding: Fault found
- Finding recorded by the ombudsman
- Upheld
- Service
- Education: School admissions
- Council
- Brighton & Hove City Council
- Body
- Local Government and Social Care Ombudsman
- Decided
- Summary
-
The Council was at fault in how it decided to refuse Miss X’s appeal to admit her child, W, to her preferred school. This caused Miss X uncertainty and frustration. To remedy her injustice, the Council will apologise, pay her £100 and hold a new appeal hearing. It should also remind school admission appeal clerks they must keep suitable records of appeal panel’s decision-making.
Summary as published by the Local Government and Social Care Ombudsman.
Remedies
Words in quotation marks are quoted from the ombudsman’s decision.
States worked out on 9 October 2026.
The ombudsman publishes no entry for a remedy.
| Ordered | Outcome publishedThe ombudsman publishes no entry for a remedy. | |||||
|---|---|---|---|---|---|---|
| No. | What was ordered | Deadline | Payment | Date | Entry | Payment |
| 1 | ApologyApologise to Miss X for the uncertainty and frustration she experienced because of the flaws in how the panel considered her appeal and for the delay in sending her its reasons for refusing her appeal.Deadline as worded: Within one month of the date of my final decision |
Deadline passed 3 July 2025. Outcome not published. | None | No outcome published by the ombudsman | ||
| 2 | PaymentPay Miss X £100 to recognise that injustice.Deadline as worded: Within one month of the date of my final decision |
Deadline passed 3 July 2025. Outcome not published. | £100.00 | No outcome published by the ombudsman | ||
| 3 | Action for the personHold a new appeal panel with a new clerk and panel members, providing Miss X confirms to the Council that she still wants W to move to school A.Deadline as worded: Within one month of the date of my final decision |
Deadline passed 3 July 2025. Outcome not published. | None | No outcome published by the ombudsman | ||
| 4 | Service changeRemind the school admission panel clerks it employs that they must evidence the panel’s decision making in full, including the three-stage test at stage one and all the relevant factors the panel took into consideration at stage two.Deadline as worded: Within one month of the date of my final decision |
Deadline passed 3 July 2025. Outcome not published. | None | No outcome published by the ombudsman | ||
| Stated payments ordered | £100.00 | Outcomes published by the ombudsman: none | ||||